Unfortunately, due to the low-cost nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. Alba Rose Cosmetics reserves the right to refuse any returns at any time.
In extreme cases where products are damaged during Shipping & Handling, returns would be accepted only if it can be proven beyond reasonable doubt.
In such cases send an email to firstname.lastname@example.org and a Customer Service Representative would process your return order